Contact Us
Your Concierge – Roberto Gracida
- 📱 WhatsApp: +52 322 278 6800
- 📧 Email: [email protected]
Roberto will be your primary contact during your stay.
He can assist with:
- Private chef service 🍽️
- Airport shuttle 🚐
- Tours & activities 🏝️
- Extra housekeeping 🧹
- Other personal requests 💼
(Additional fees may apply.)
💬 How to Reach Us
- For everyday questions or help during your stay, the fastest way is to send a WhatsApp message directly to Roberto.
- You can also send a message through Airbnb — Kevin (the host) will see it there as well and can help respond.
- Feel free to use whichever method you prefer. We just ask that all communication stays in one of these two channels for clear tracking and quick responses.
⚠️ Please Remember
For emergencies (water, power, security), message both Roberto and Airbnb so we can coordinate promptly.